Processing Time

All orders are carefully prepared by hand. Please allow 2–3 business days for processing before your order ships.

You will receive a confirmation email with tracking information once your order is on its way.

Domestic Shipping

We currently ship within the United States using trusted carriers. Shipping rates are calculated at checkout based on your location and selected delivery method.

Delivery times typically range from 2–5 business days after shipment, depending on your location and the carrier.

Please note that delays once in transit are outside of our control.

International Shipping

We offer international shipping to select countries. Shipping rates and delivery times are calculated at checkout.

International orders may be subject to customs duties, taxes, or import fees. These charges are determined by your country’s regulations and are the responsibility of the customer.

Delivery times may vary depending on customs processing.

Shipping & Returns

Each piece is prepared with care and made to move with you. Below you’ll find everything you need to know about how it arrives.

Returns & Exchanges

Each Auréline Sol piece is thoughtfully handcrafted. Due to the nature of our work, all sales are considered final.

We do not accept returns or exchanges for change of mind.

If your item arrives damaged or incorrect, please contact us within 3 days of delivery at:

orders@aurelinesol.com

Include your order number and clear photos of the item, and we will work with you to make it right.

Items must be unused and in original condition.

Additional Information

Auréline Sol is not responsible for:

  • Shipping delays once a package has been handed to the carrier

  • Lost or stolen packages marked as delivered

  • Incorrect shipping information provided at checkout

Please review your order details carefully before completing your purchase.

Thank you for your support